A business that never has a slow moment
Live map dispatch and instant on-call escalation, built for a trade where a few minutes is the whole job.
The After-Hours shift lock matters here in a way it doesn't for a 9-to-5 trade: once a ticket is dropped into the After-Hours lane, it stays there for payroll and reporting purposes even if it drags past sunrise — it's never silently recalculated back to Business Hours because of when it happened to get created.
And because towing rarely runs on a fixed schedule, the Day Timeline gives a Gantt-style view of exactly who's booked and for how long, so a dispatcher can see the whole fleet's real-time availability at a glance instead of guessing who's free for the next call.
- Every call is a live Map pin the instant it's created
- Emergency & after-hours escalation notifies the on-call driver within seconds
- Sticky Business/After-Hours shift keeps overnight jobs correctly categorized
- Day Timeline shows every truck's real-time booked window
- Billing generates an itemized invoice — mileage, labor, dolly fee — the moment the job closes
- Pairs with Nagoh's AI Receptionist so a 3 a.m. call still gets answered and turned into a routed ticket, staffed or not